Controller of Personal Data
The controller of personal data is:
Zofia Terlecka – Kuzu Arte
Augsburger Str. 19
82291 Mammendorf
Germany
VAT ID: DE365008956
Email: kuzuarte@gmail.com
Scope of This Privacy Policy
This Privacy Policy explains how personal data is collected, processed and protected when you use the Kuzu Arte website, place orders, book workshops or contact us.
All personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
Personal Data We Collect
Depending on how you interact with our website, we may collect the following personal data:
- first and last name
- email address
- billing and shipping address
- phone number (required for courier delivery)
- company name and VAT ID (for B2B customers)
- order and payment details
- IP address and technical data (cookies, server logs)
Purpose of Data Processing
Personal data is processed for the following purposes:
- processing and fulfilling orders
- shipping products and providing delivery services
- handling customer inquiries, complaints and damaged items
- invoicing and accounting
- organising and managing workshops
- fulfilling legal and tax obligations
- ensuring proper functionality and security of the website
Legal Basis for Processing
Personal data is processed on the basis of:
- Art. 6(1)(b) GDPR – performance of a contract
- Art. 6(1)(c) GDPR – compliance with a legal obligation
- Art. 6(1)(f) GDPR – legitimate interest
- Art. 6(1)(a) GDPR – consent (where applicable)
Payment Providers
Payments made through the online shop are processed by external payment service providers:
- Stripe
- SumUp
Payment data is processed directly by the payment providers. Kuzu Arte does not store full payment details.
Analytics and Marketing Tools
The website uses the following tools:
- Google Analytics
- Meta (Facebook and Instagram Pixel)
These tools are used to analyse website traffic and improve marketing activities.
Tracking is carried out only after the user has given consent via the cookie banner.
Shipping Providers
For the delivery of orders, we use the following courier services:
- DHL
- Hermes
Only the data necessary for delivery (name, address, phone number) is shared with the shipping providers.
Data Retention
Personal data is stored only for as long as necessary to fulfil contractual obligations and to comply with legal and tax requirements.
Your Rights
You have the right to:
- access your personal data
- request rectification of inaccurate data
- request deletion of your data
- restrict processing of your data
- request data portability
- withdraw consent at any time
- lodge a complaint with a supervisory authority
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
- kuzuarte@gmail.com
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy if required by law or due to changes in our business operations.